From the time we learn to speak, we're told that if you don't have anything nice to say, don't say anything at all. When you become a manager, it's your job to say it -- and your obligation. Author Kim Scott was an executive at Google and then at Apple, where she developed a class on how to be a good boss. Radical Candor is a simple idea: to be a good boss, you have to Care Personally at the same time that you Challenge Directly. When you challenge...

"Without a clear understanding of what transition does to employees and what employees in transition can, in turn, do to an organization, the job of managing workplace change can be difficult; managed poorly, the result can be disastrous to the morale and stability of the staff. As veteran business consultant William Bridges explains in detail, successful organizational change takes place when employees have a purpose, a mental picture, a plan for,...

Managing people is the biggest challenge any organization faces. It's a challenge that has grown even more difficult over the past decade. Since The Big Book of HR was first published, we've seen dramatic changes in the workplace and the workforce. This 10th anniversary edition incorporates discussions and reflections on these changes and examines new and emerging trends useful for any business owner, manager, or HR professional, with the most current...

Discover the three secrets that have made a difference for millions of leaders. Nurture greater job satisfaction and creativity through goal setting, coaching, praising and reprimanding or redirecting employees without discrediting their value. Learn core skills critical to developing and managing people. Increase productivity and profits that spill over into personal lives, improving people2s roles as parents, church and civic leaders, and community...

Discover and implement "the most important, proven leadership principles and ideas" in just thirty-one days with this step-by-step manual (Ken Hicks, CEO/Chairman, Footlocker, Inc.).
It is the rare excellent boss who can achieve great results by earning their staff's loyalty and inspiring exemplary performance. Now you can learn the secrets of these Superstar leaders—and become one of them. Superstar Leadership examines the key...

The Library Staff Development Handbook: How to Maximize Your Library's Most Important Resource provides practical tips, suggestions for resources, and concrete examples for addressing the multiple and varied aspects of staff development. From crafting a job description and recruiting, hiring, and retaining staff to progressive discipline, succession planning, continuing education, performance appraisals, and the importance of workplace fun, this handbook...